Outbound test calls
Place a real Exotel call to an allowlisted number using a published agent.
Turn every call into evidence.
Vanidial runs multilingual customer feedback calls, then returns the exact conversation, the answers it captured, and a clear indication when a person should review the result.
For known, consented customers. AI disclosure and opt-out handling are always on.
Voice signallive audio motion
Listening across languages
Three language paths
English, Hindi, and Hinglish are live. Gujarati remains clearly marked beta.
Evidence attached
Recordings, verbatim turns, extracted fields, and confidence stay connected.
Human review built in
Low-confidence answers enter a queue instead of becoming silent assumptions.
From contact list to reviewed result.
Vanidial separates the live conversation from campaign control, so speed never replaces consent, approval, or evidence.
01
Start with permission
Import consented contacts and a published agent. Vanidial validates the campaign before a call can begin.
02
Hold the conversation
The call moves between English, Hindi, and Hinglish while preserving interruptions and verbatim speech.
03
Keep the proof
Each result stays tied to its transcript, recording evidence, confidence, cost, and review history.
Built around the working call flow.
Run outbound calls, manage approved campaigns, review evidence, and measure results through connected backend services.
Governed campaigns
Run validation, request approval, freeze the approved content, then start or pause delivery.
Evidence and review
Inspect transcripts, extracted fields, provider traces, and append-only human corrections.
Operational analytics
Track answer rate, trustworthy completion, language mix, latency, and actual usage cost.
Consent checks apply before every call.
Campaigns stop when consent, DND evidence, an approved caller ID, a published agent, or budget control is missing.
Read the compliance model✓AI disclosure cannot be disabled
✓Opt-out suppresses future attempts
✓Material edits invalidate approval
✓Low-confidence answers require review
✓Exports and corrections remain auditable
Run your first customer feedback pilot.
Start with a small group of consented customers and review every result in Vanidial.
Request a pilot